Customer & tenant portals
Solid Rock Digital builds clean logins and request hubs where your customers or tenants submit applications, upload documents, check status, and put in maintenance or service requests — all in one organized place.
What’s included
A portal gives customers answers on their own schedule, and gives your office one place to respond.
- Online applications with document uploads
- Maintenance and service requests, with photos
- Status updates customers can check without calling
- Automatic confirmations when something is received or updated
- A private login, branded to your business
- Requests sent straight to you or the right person on your team
Who it’s for
Rental property companies
Tenants apply, upload documents, and put in maintenance requests online.
Storage & commercial leasing
Applications, agreements, and requests without the paper chase.
Service businesses
Customers send requests and check on their job in one place.
A tailored proposal, not a package
Solid Rock Digital doesn’t list package prices. After a quick conversation about how your business runs, you get a clear, upfront flat-fee proposal before anything starts — usually 50% to start and 50% at launch. After launch, hosting, security, upkeep, and small updates are handled on a monthly care plan.
Customer & Tenant Portals: quick answers
Yes. Portals use private logins and keep each customer’s information separate. Your business owns its customer and lead data.
Yes. Portals can be connected to property management software, your CRM, or tools like QuickBooks and Stripe, so information doesn’t have to be typed twice.
There are no flat packages. After a quick conversation, you get a clear, upfront flat-fee proposal for the portal before anything starts — usually 50% to start and 50% at launch, plus a monthly care plan.
Tell us the business problem
Describe how your team works today. We will recommend what to build — and send a tailored proposal before any work starts.